When you start a business as a freelancer, sole proprietor, or young entrepreneur, the issue of a business address often comes up fairly early on—and it’s rarely a trivial matter. Using your home address is convenient at first, but it also means exposing your personal contact information on official documents, invoices, and your Kbis. Not ideal.
Online business address services have emerged precisely to meet this need. Among the reputable providers in the French market, two names come up regularly: Digidom and Kandbaz. Both offer a business address, mail handling, and much more. But their market positions differ, and choosing the wrong service can quickly become a source of friction.
This article helps you understand what each one actually does, what sets them apart, and, most importantly, which one is right for your situation.
Launched to make life easier for the self-employed and directors of small businesses, Digidom was built around a simple promise: a clean business address, quick to set up, with an address in France’s major cities, at a price that stays reasonable.
The service is 100% online. No in-person appointments, no complicated paperwork. You choose your address (Paris, Lyon, Bordeaux, Marseille, etc.), submit the required documents through the customer portal, and your business address contract is usually active within a few hours.
Specifically, Digidom addresses several essential needs for a startup or an established business:
The customer portal has a deliberately minimalist design. It isn't a platform that tries to do everything, but it delivers on its promises without any unnecessary frills.
Digidom’s plans start at around €6 to €10 per month for a basic business address (address only) and rise gradually depending on the services added (mail scanning, forwarding, number of mail items included). Plans with full mail management generally range from €15 to €30 per month.
⚠️ Rates may vary by city and options. We recommend that you check the current terms and conditions directly on the website before signing up.
Kandbaz takes a different approach. Where Digidom bets on simplicity, Kandbaz bets on completeness. The business address service is just one building block in a broader offering that also includes tools to set up your company, handle administrative formalities and even access additional services for entrepreneurs.
Its positioning is clearly geared toward founders, particularly those setting up an SASU, SAS, EURL or any legal structure that requires an official address from the outset. Kandbaz supports you from incorporation through to day-to-day management.
A business address with Kandbaz includes the usual essentials, but with a few notable specifics:
What really sets Kandbaz apart is this support dimension. The service isn’t limited to receiving your mail: it aims to be useful throughout the whole process of structuring your business.
Kandbaz plans generally start at around €19 to €25 per month for a standard business address, with à la carte options depending on the services you want. Plans combining a business address with company formation or legal services are offered as packages, often around €50 to €100 for the initial procedures.
⚠️ Again, rates and offers change regularly. Check the official website for the most up-to-date terms and conditions.
Digidom's main advantage is its simplicity. Signing up takes very little time, supporting documents are submitted online, and the address is up and running very quickly. For someone who already has a legal entity and is simply looking for a reliable business address, it's a logical choice.
There are no unnecessary features to enable, and no complicated customer journey. Do you need a business address for your Kbis and invoices? Digidom handles it seamlessly.
Freelancers, consultants and sole proprietors working remotely or travelling regularly: Digidom is particularly well suited to those who don’t want to be held back by having to receive their mail physically. Email notifications, scanning and forwarding let you keep track of your mail from anywhere.
If you’re in the process of setting up your company and you need an address for registration, Kandbaz can step in very early in the process. Its support with the formalities is a real differentiator: rather than juggling several providers — one for your business address and another for your incorporation steps — you can centralize everything on a single platform.
This saves a significant amount of time, especially for entrepreneurs who don't yet have an accountant or legal advisor on staff.
Kandbaz offers addresses in well-known business districts, particularly in Paris. For some profiles, especially those working with large accounts or institutional clients, an address in the 8th arrondissement of Paris can strengthen the perceived credibility of the business.
It's not a universal criterion, but it matters depending on your industry and your target audience.
Kandbaz forms partnerships with other service providers for entrepreneurs. Depending on the current offerings, you may have access to additional benefits related to accounting, legal services, or other services useful for starting a business. If you already use tools like Pennylane or Indy for your accounting, the consistency of the ecosystem can help streamline your overall organization.
✅ Some of the most affordable rates on the market, ideal for tight budgets.
✅ Quick setup—no appointment or complicated procedures required.
✅ A simple and clear interface, without any unnecessary features.
✅ Good network of cities available in France.
✅ Mail scanning and forwarding included, depending on the plan.
✅ Prompt service for common administrative questions.
⚠️ Little or no support for the process of starting a business.
⚠️ The range of complementary services remains limited compared to more integrated providers.
⚠️ The address offered is not always in premium business districts.
⚠️ The interface is sometimes less modern than that of some competitors.
✅ All-in-one offer combining a business address and support with company formation.
✅ Addresses in well-known business districts, particularly in Paris.
✅ Additional services available on the same platform.
✅ Useful for entrepreneurs setting up their business for the first time.
✅ Partnerships with other service providers in the entrepreneurial ecosystem.
✅ Well-designed user experience, user-friendly interface.
⚠️ Higher rates than purely low-cost offers.
⚠️ This offer may seem excessive for a freelancer who is simply looking for a business address.
⚠️ Some additional services are available as optional paid add-ons.
⚠️ With so many options available, comparing the different plans can be a bit complicated at first.
Here is a summary that provides a quick overview of the main differences between the two services.
| Criterion | Digidom | Kandbaz |
|---|---|---|
| 💶 Starting rate | ~€6–10/month | ~€19–25/month |
| 📍 Available cities | Several major cities in France | Paris (premium districts) + others |
| 📬 Scan of the letter | ✅ (depending on the plan) | ✅ |
| 📦 Mail forwarding | ✅ | ✅ |
| 🏢 Startup Support | ❌ | ✅ |
| ⚖️ Legal services | ❌ | ✅ (basic) |
| 🤝 Partnerships / ecosystem | Limited | Yes |
| ⚡ Activation speed | Very fast | Fast |
| 🎯 Main target profile | Freelancers, self-employed | Founders, company directors |
| 💡 Value for money | Excellent for simple use | Justified for an all-in-one offer |
The prices listed are for informational purposes only and are subject to change. Please check the current rates directly on the official websites before subscribing.
Kandbaz is probably the most logical choice. Being able to manage your business address and some of the incorporation paperwork from a single place really simplifies the startup process. Especially if this is your first time starting a business and you don’t want to juggle multiple service providers at the same time.
To round out your startup ecosystem, tools like Legalstart can handle the strictly legal aspects, while Shine or Qonto take care of the banking side.
Digidom is more than enough. You don't need help setting up your business; you just need a functional business address and efficient mail handling. Digidom does that well, all within a reasonable budget.
Kandbaz scores points here. Having an address in the 8th arrondissement is visible on a Kbis or an invoice, and it can influence how seriously you’re taken in certain sectors (consulting, finance, real estate, and services for large corporations).
Both options may be suitable, but it’s best to assess whether a physical business address or a more premium service is starting to make sense. In this scenario, an accounting firm like Pennylane or Dougs will also provide you with real added value on the financial side.
Digidom is tailor-made for you. 100% digital management, automatic scanning, and forwarding to any address: it’s exactly what you need to avoid being held back by the physical handling of mail when you move around frequently.
Digidom clearly wins on this point. If you are starting your business and every euro counts, beginning with a business address at €6–10/month leaves you room to invest elsewhere. You can always move up to a more complete plan if your needs change.
There is also a third option worth knowing about: Sedomicilier, a well-established player in the online business address market, which also offers competitive plans if you’d like to compare several solutions before deciding.
Here are the most frequently asked questions on this topic. They apply to both Digidom and Kandbaz.
Yes, every company (SAS, SASU, EURL, SARL, etc.) must have an official registered office address to be registered in the commercial registry. This address appears on the Kbis and on all legal documents. For sole proprietors, a personal address is legally sufficient, but many prefer to establish a separate business address for reasons of confidentiality and credibility.
Both services generally offer monthly plans with no long-term commitment, which is great for trying out the service. Some annual plans are available at a discounted rate. Be sure to check the terms and conditions when you sign up.
Yes, but that involves amending the articles of incorporation (changing the registered office), which entails court fees and an update to the Kbis. It’s not a particularly burdensome process, but it does come with a cost. So it’s best to choose your service provider carefully from the start.
Absolutely. Your business address is your legal address: it can appear in your website’s legal notices, on your contact page and in your terms and conditions. That is in fact one of the reasons why many e-commerce sellers use one, so as not to expose their home address.
If you cancel, you generally have a set period to transfer your registered office to a new address before the service is interrupted. Mail received during this transition period is handled according to the provider’s terms. Always plan your cancellation ahead to avoid disrupting the receipt of your official documents.
For the vast majority of freelancers and self-employed workers, yes. You have a legal address, you receive your mail, and you can work from home or in a coworking space without any problem. Some services, such as Kandbaz, offer optional on-demand access to offices or meeting rooms, which can be useful occasionally.
Absolutely. Commercial business address services are legally regulated in France. Providers such as Digidom and Kandbaz are licensed business address companies, which means they comply with their legal obligations and that your address is valid for all official administrative procedures.
Both platforms regularly run promotional offers. Exclusive promo codes for Digidom and Kandbaz are available on Freelance Stack, which can mean worthwhile savings from the very first months of your subscription.
