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The Freelance Stack Blog

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See all articles of the Catégorie : Customer Success IA category.

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Which online form tool should you use if you’re a freelancer or entrepreneur?

This article reviews the most relevant solutions available today, along with their strengths, limitations, and the profiles they are best suited for.
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Close CRM: The Ultimate Guide for Freelancers, Startups, and Small Businesses

In this article, we take a close look at Close from every angle: what it does really well, what it doesn't do, how much it costs, and for what kind of user it's worth it.
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Dub: The Ultimate Guide to Managing, Tracking, and Optimizing Your Links in 2026

In this article, we analyzed Dub, the platform that transforms simple URL shorteners into powerful marketing attribution tools. From real-time conversion tracking to managing branded links for your campaigns, we break down...
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BlockSurvey vs. SurveyMonkey: Features, Differences, and Use Cases

In this article, we compare BlockSurvey and SurveyMonkey in terms of their features, positioning, and real-world use cases. You’ll learn about the key differences between these two online survey tools, particularly regarding the privacy of ...
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Aircall vs. OpenPhone: Features, Differences, and Use Cases

In this article, we compare Aircall and OpenPhone based on the factors that really matter: features, pricing, use cases, and user profiles. The goal is to help you choose the cloud-based phone solution that best fits your situation...
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Tidio vs Intercom: Features, differences, and use cases

This article is not intended to identify a "best" tool in absolute terms. The goal is to provide you with enough information to determine which one best suits your situation, team size, and current priorities.
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3 Free (or Almost Free) Tools for Creating Online Forms

In this article, we'll take a look at these three practical tools-all of which offer a solid free plan-and help you figure out which one best suits your profile and needs.
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E-commerce: What are the best software solutions for freelancers, startups, and small businesses?

This article reviews the most suitable solutions for small businesses, taking into account practical criteria such as ease of use, actual cost (including transaction fees), built-in features, and scalability...
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Voice calls, email, LinkedIn messages: What are the best tools for online communication in 2026?

Multichannel lead generation: a must in 2026. For a long time, sending a few emails and making a few phone calls was enough to keep a sales pipeline full. Those days are gone. Buyers are bombarded with messages from all sides, and their inboxes...
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The 12 Best E-commerce Tools to Skyrocket Your Sales in 2026

This guide brings together the 12 must-have e-commerce tools must-have 2026, selected for how well they complement each other: platforms for creating your store, solutions for managing logistics and customer support, and marketing tools to maximize your revenue...
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Our selection of tools for collecting and managing data for a startup

This article presents a selection of practical tools used by teams ranging from early-stage startups to scale-ups to cover the entire data lifecycle: collection, structuring, analysis, and automation. We have deliberately excluded solutions...
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10 Good Reasons to Add a Chatbot to Your Website in 2026

In 2026, not having a chatbot on your website often means leaving money on the table-and, more importantly, missing out on conversion opportunities at the very moment your visitors have a question. Here are 10 concrete reasons to integrate a chatbot into your...
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5 underrated tools that actually save a lot of time

In this article, we’ll introduce you to 5 seriously underrated tools, along with an honest breakdown of each one: what they do, who they’re best suited for, how much they cost, and-most importantly-why they deserve a spot in your marketing stack...
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Zendesk or Gorgias: Which software should you choose for managing customer support in 2026?

Answers to key questions for implementing an effective feedback strategy that respects your users.
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Our selection of customer tools for startups

Startups that establish their customer relationships from the very beginning gain a decisive advantage. Not because they have more resources than others, but because they’ve chosen the right tools. A good CRM, a well-configured chat feature, and...
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What tools are available for measuring customer satisfaction without overwhelming users with forms?

This guide introduces you to the best tools available in 2026 for measuring customer satisfaction effectively, including their use cases, strengths, limitations, and their actual costs.
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