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Zoho Assist is a multi-platform cloud-based remote access and support solution that makes it easy to take instant control of Windows, Mac, Linux, iOS, Android and Chromebook desktops. Thanks to its on-demand sessions, with no client-side installation required, your technicians can speed up troubleshooting and improve user satisfaction.
Designed for growing IT teams and service providers, Zoho Assist combines reliability, scalability and rich functionality. Its mobile applications and integrations with other tools guarantee fluid, secure and always personalized assistance, wherever you are.
Here are the main features of Zoho Assist :
Troubleshoot a remote computer by launching ad-hoc or on-demand remote connection sessions without prior installation. Guests can also join a session via e-mail invitations.
Configure unattended remote access for computers inside and outside your LAN. Bulk deployment options are also available. Assist supports Windows and Mac.
nction for transferring files during a live session enables you to send updates, patches or any other type of file to remote computers. The transfer is fully secure, thanks to SSL and AES 256-bit encryption.
View and navigate simultaneously between multiple screens connected to the remote computer via the remote session. You can also arrange monitors in predefined configurations to suit your preferences.
The remote assistance tool enables technicians to restart any remote desktop with a single click, and reconnect to the session without losing control.
Customize your Zoho Assist portal with your company logo, favicon and e-mail templates to meet your corporate branding guidelines. Customize your portal URL with a personalized domain mapping to further highlight your corporate image.
