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Setmore is an online appointment scheduling platform designed to help companies, freelancers and teams manage their schedules with ease. It enables customers to book appointments 24/7 via a customizable booking page. Setmore features an intuitive calendar, automatic e-mail and SMS notifications, and the ability to integrate with services such as Zoom, Stripe, Google Calendar and Facebook.
It can be accessed on desktop, tablet and mobile devices, so reservations can be managed from anywhere. Thanks to its integrated payment options, Setmore also helps to automate collections at the time of booking. It's an ideal solution for professionals in the wellness, consulting, training and other appointment-based sectors.
Setmore's main features :
Allows customers to book slots at any time via a personalized booking page, without having to call or email.
Display and organize all appointments visually, with real-time management of schedules, absences and availability.
Sends booking confirmations, reminders and follow-ups by e-mail or SMS to reduce oversights and cancellations.
Connects to Google Calendar, Zoom, Microsoft Teams, Stripe, Facebook, Instagram and other tools for centralized appointment management.
Allows you to receive payments at the time of booking via Stripe or Square, reducing administrative tasks and last-minute cancellations.
Supports one-to-one services, group courses and webinars, with configurable participant limits.
Add multiple team members with separate schedules and centralized management of services offered.
Editable layout, can be integrated into your website, with branding, opening hours, types of services, photos and useful information.
Available on iOS and Android to view, modify or manage appointments on the move.
Archive of past interactions, with the option of leaving comments or remarks after each service.
Setmore is a comprehensive appointment scheduling solution designed to meet the needs of professionals looking to streamline their customer management. This cloud-based platform combines ease of use with a wealth of features, enabling businesses of all sizes to efficiently digitize their booking processes. The tool stands out for its ability to centralize all customer interactions, from scheduling appointments to post-service follow-ups.
Setmore’s approach prioritizesaccessibility and flexibility, offering advanced features without excessive technical complexity. The software is particularly well-suited for professionals in the personalized services sector, ranging from consultants and healthcare practitioners to beauty salons and training centers. This versatility makes it an ideal choice for businesses looking to professionalize their customer service approach while maintaining an intuitive interface.
Setmore's strength lies in its comprehensive approach to the customer experience, which encompasses not only planning but also communication, payment, and performance analysis. This holistic approach enables users to create a seamless and professional customer journey, enhancing their brand image while optimizing their daily productivity.
This wealth of features positions Setmore as a true customer management hub, going beyond the role of a simple digital calendar to become a strategic tool for business development.
Setmore offers an affordable pricing structure with a generous free plan and paid options for more advanced needs. The platform stands out for its transparent pricing and lack of hidden fees.
Our pricing plans are designed to support the growth of your business, from individual entrepreneurs to larger teams requiring advanced management and automation features.
| Plan | Rates | Included |
|---|---|---|
| Free | Free | 4 users, unlimited calendars, unlimited bookings, booking website, basic SMS/email reminders |
| Pro | $25/month | 5 users, all Free features, advanced SMS reminders, Zoom/Google Meet integrations, detailed reports, priority support |
| Team | $45/month | 10 users, all Pro features, resource management, advanced automation, full API, custom branding |
| Enterprise | Upon request | Unlimited users, custom features, dedicated integration, on-site training, dedicated account manager |
Setmore’s free planis particularly appealing to small businesses and entrepreneurs starting out. With the ability to manage up to four users and unlimited bookings, it provides a solid foundation without any financial commitment. This approach allows users to test all essential features before considering an upgrade, which is a significant advantage over many competitors that severely limit their free versions.
Upgrading to the Pro plan at $25 per monthunlocks features that more than justify the investment for growing businesses. Advanced SMS reminders can significantly reduce no-show rates, while integrations with Zoom and Google Meet perfectly meet today’s needs for remote consultations. Priority support becomes essential when your business relies entirely on your booking system, ensuring that any technical issues are resolved quickly.
For larger organizations, the $45-per-month Team planincludes resource management, an essential feature for businesses with shared equipment or multiple rooms. Advanced automation allows you to create complex workflows that significantly reduce administrative overhead, while the comprehensive API enables custom integrations with your other business tools. Custom branding strengthens your brand image with customers using your booking interface.
The Enterprise planis designed for large organizations with specific needs in terms of compliance, security, or integration with complex systems. Pricing based on a quote allows for precise alignment with specific requirements, often including custom development and dedicated support during deployment. This pricing flexibility helps avoid budget surprises and ensures a solution that is perfectly tailored to the organization’s constraints.
One particularly appreciated aspect of Setmore’s pricing is the absence of transaction feeson online payments, unlike many competitors who charge fees on every transaction. This transparent approach allows you to accurately calculate the total cost of ownership and avoids unpleasant surprises on your monthly bill. Payment processing fees are limited to those charged by the payment processors themselves, with no markup from Setmore.
Annual billingtypically offers discount , although exact rates may vary depending on current promotions. This option is particularly well-suited for businesses with sufficient financial visibility that wish to optimize their operating costs. The ability to switch plans at any time, with prorated billing, provides valuable flexibility to adapt to changes in your business.
The features included in each planare clearly defined and regularly expanded at no extra cost, demonstrating Setmore’s commitment to continuously improving its platform. This approach stands in stark contrast to some providers who charge separately for each new feature or create additional paid modules for what are, in fact, standard needs.
For users who are undecided between several options, Setmore regularly offers extended trial periodsfor its paid plans, allowing users to test advanced features in real-world conditions. This approach makes decision-making easier by eliminating the financial risk associated with choosing the wrong plan, which is particularly important when migrating from another solution.
1️⃣ If you are a freelancer or consultant:
For freelancers looking for simplicity and efficiency, Calendly stands out as a top choice. This solution excels at automated scheduling thanks to its seamless integrations with Google Calendar and Zoom. You set your available time slots, share your booking link, and your clients can sign up directly without the need for endless email exchanges. The streamlined interface is perfect for consultants who prioritize efficiency. Acuity Scheduling offers a more customizable approach with its detailed intake forms and integrated payment management. You can create questionnaires tailored to your services, collect client information in advance, and even collect a deposit at the time of booking. This solution is particularly well-suited for coaches, therapists, or consultants offering premium services that require specific preparation.
2️⃣ If you are a startup:
Startups will appreciate HubSpot Meetings for its native integration with the HubSpot CRM ecosystem. This solution automatically syncs appointments with your sales pipeline and tracks the progress of your leads. Sales teams can share their personalized booking links while maintaining a centralized view of customer interactions. Chili Piper stands out for its ability to intelligently route appointments based on specific criteria such as company size, industry, or geographic location. Particularly well-suited for B2B startups with multiple sales reps, this platform optimizes the distribution of qualified leads and reduces response times. Advanced automation allows you to qualify leads upfront and automatically assign time slots to the right representatives based on their expertise or availability.
3️⃣ If you are a small business or an SME:
Small and medium-sized businesses will find Microsoft Bookings to be a comprehensive solution fully integrated with the Office 365 environment. This platform allows you to manage multiple services, employees, and resources from a centralized interface. You can create customized booking pages for each service, set specific cancellation policies, and automate customer reminders. Integration with Teams makes the transition to virtual appointments easier. Square Appointments appeals to brick-and-mortar businesses with its comprehensive resource management and integrated payment system. This solution is ideal for hair salons, medical practices, or service centers where managing staff and equipment is crucial. Automated marketing features allow you to send targeted promotions to your existing customer base, fostering loyalty and recurring appointments.
Otherwise, these other software programs may also be a good alternative to Setmore.