Zendesk
6 months offered + 15% off
February 2025 -
Our promo code verified with the software
Freshchat
Software information
Freshchat
Freshchat is an online messaging application developed by Freshworks, designed to improve communications between businesses and their customers. It offers a user-friendly interface for managing real-time conversations via live chat, while enabling integration with popular messaging channels such as WhatsApp and Facebook Messenger.
Freshchat offers advanced features such as multi-language chat management, auto-responders and chatbots to automate routine interactions. Integrated analysis and reporting tools help teams track performance and optimize communication strategies. With its flexibility and customization options, Freshchat is an effective solution for improving customer engagement and offering responsive, personalized support.
Your customers have evolved. So should your customer service:
Today's customers expect you to be able to keep up with their time, easily offer answers, and help them quickly. Freshchat enables you to meet these expectations with the best possible offerings in terms of AI-powered bots and messaging.
Automation beyond the FAQ:
Deploy AI-powered chatbots on the front lines to guide customers on how to resolve their inquiries: from information to transaction, no matter what channel they're on.
Bringing customer service closer to the customer:
Support your customers where they are, during their modern conversation experiences like WhatsApp, Apple Business Chat, Facebook, Line, and even messaging on the web and in the app.
Contact your customers before they do:
Anticipate when your customers will need a boost, and send them a message to let them know you're available via chat.
Connect the tools you already use:
Integrate the tools you already use with Freshchat to get all the context in one place.