Freshdesk
15% off on plan
February 2025 -
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Aircall
Software information
Aircall
Aircall is a cloud telephony solution designed for businesses, offering advanced call management features. Accessible from any Internet-connected device, it enables calls to be made and received directly via an application, while integrating CRM and support tools. Aircall stands out for its ease of use, rapid configuration options and ability to adapt to the needs of support and sales teams.
Collaboration features such as call sharing and queue creation enable teams to improve productivity and customer satisfaction. Finally, detailed analyses and reports help optimize performance in real time.
Call center software focused on customer relations: Aircall is the cloud telephony solution designed for sales and customer service teams. Companies of all kinds use Aircall to conduct face-to-face conversations with their customers.
Smoother support: Make the customer experience a competitive advantage with customized IVR menus, skill-based call routing and live call tracking.
More efficient sales: Hold more meetings and close sales faster with Power Dialer, click-to-dial and coaching
IT Services trust us: Data protection and RGPD compliance are our priorities. We are hosted on AWS and have certifications such as ISO 27001, SOC2, PCI DSS, FedRAMP.
Fast implementation for tailor-made cloud telephony:
Increase your sales: Increase your sales by booking more appointments with the PowerDialer, Click to Dial, and real-time analysis.
Make teleworking easier: Manage your teleworking teams efficiently with 100% cloud telephony and ensure business continuity wherever you are.
Connect your tools: Easily connect Aircall to your CRM and customer service tools. Record your calls automatically in the right customer files with all available data (call duration, waiting time, conversation recording, etc.).
Count on our technology and our teams: