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✅ Informations sur le deal :
✅ Informations sur le deal :
✅ Informations sur le deal :
Vepaar provides you with a wide range of WhatsApp CRM features that you can use to take your business to the next level. Be it creating customer profiles, sending personalized replies, saving messages, or creating your entire online business page, Vepaar has it all.
At Vepaar, we allow our clients to make use of our elite sales-related features that help you to start selling seamlessly. Now you can manage your inventory, enjoy multiple payment options, and allow your customers to configure checkouts with ease.
We acknowledge your business needs thus bringforth the most remarkable feature WhatsApp has to offer:
Build your customer profile so that we have a record of your details and the conversations we have had in the past.
This feature helps you Sync the WhatsApp chat of any customer or group. You can view these chats or media files from your Vepaar account.
Sales Funnels allow you to filter your leads as per some funnel stages. The feature has proven to be effective in converting your leads to customers.
Manage your customer tickets easily and ensure seamless customer support. Prioritize tickets and update their status effortlessly.
Vepaar store makes everything easy for your online store:
Allow a set of variations on a product while configuring a number of variables at your convenience. Vepaar even facilitates to sell digital products like eBooks, licenses, etc.
Keep track of your products and their stock from anywhere with the most efficient inventory management features.
Now, you can have your custom-made checkout page where you can add new steps and reduce some.
Your customers can have the luxury of choosing from a list of payment gateways from your online shop.
Vepaar is built around a straightforward idea: WhatsApp is where a large share of customer conversations already happen, especially for small and medium-sized businesses, so why force those interactions into a separate CRM that nobody opens? The platform layers a full set of business management tools directly on top of WhatsApp Web and the mobile app, through a Chrome extension and native iOS/Android applications, without requiring any official WhatsApp Business API subscription.
The WhatsApp CRM is the core of the product. It lets you create and enrich customer profiles directly from your WhatsApp conversations, saving contact details, conversation notes, activity history, and tagged media alongside each contact. A sales funnel system allows you to move contacts through custom stages, from first contact to closed deal, using a drag-and-drop pipeline view. Tags can be applied to contacts, messages, and media files alike, making it easy to segment and retrieve specific conversations or leads without digging through chat history.
Quick replies let you save and reuse templated responses for common questions, with personalization variables so each message still feels individual. Auto-sync automatically captures and stores WhatsApp chats in your Vepaar dashboard without manual intervention, and ticket management gives you a lightweight support workflow to track and prioritize customer issues. Reminders and event scheduling can be set directly from a contact's profile, and the platform integrates with Google Calendar on paid plans.
On the e-commerce side, Vepaar includes a no-code online store builder that doesn't require any technical setup. You can list physical and digital products, configure variants and attributes, set multiple shipping locations, and connect payment gateways including PayPal, Stripe, and several regional options. Orders flow directly into WhatsApp, meaning customers can browse a catalog and complete purchases within a familiar messaging environment. The store supports custom domains, multilingual display, and custom checkout fields on the Premium plan.
For teams, Vepaar allows you to create staff accounts with role-based permissions so multiple people can manage conversations and orders from the same dashboard. The platform integrates natively with HubSpot, Salesforce, and Zapier, enabling you to push WhatsApp contact data and interactions into your existing CRM or automation stack. A WhatsApp link generator and a digital business card (Biz Page) round out the toolkit for lead generation and brand presence.
Vepaar's pricing is structured around two modules, the CRM and the Store, which can be purchased together as the Vepaar One bundle or separately. All plans include a free tier with no time limit, and the Premium plan is billed annually. No commission is charged on store orders.
| Plan | Price | Key inclusions |
|---|---|---|
| Free | $0 (forever) | Up to 100 contacts, unlimited tags and funnels, quick replies (with Vepaar branding), up to 10 store products, 1 shipping location, WhatsApp Poll, basic dashboard |
| Vepaar One Premium (CRM + Store) | $13/user/month (billed annually at $160) excl. taxes | Unlimited contacts and products, auto-sync chats, ticket management, reminders, event scheduling, bulk import/export, HubSpot, Salesforce, Zapier and Google Calendar integrations, staff accounts, WhatsApp broadcasting via API, custom domain, unlimited shipping locations, checkout add-ons, custom fields, branding removal, personalized onboarding |
| CRM only – Premium | From $6/user/month (billed annually) | All CRM Premium features without the Store module |
| Store only – Premium | From $7/user/month (billed annually) | All Store Premium features without the CRM module |
| Enterprise | Custom pricing (contact sales) | Custom solutions for large-scale operations, dedicated consultation |
1️⃣ If you are a freelancer or consultant:
Crisp Chat is a solid alternative for independents who want to centralize customer conversations across multiple channels, including WhatsApp, email, and live chat, without managing a separate e-commerce layer. Its free plan is generous, and the interface is clean enough to use without any onboarding. For a freelancer whose client communication needs are primarily about responsiveness and conversation history rather than sales funnels, Crisp handles the core use case well and integrates easily with a personal website or portfolio. NoCRM is another option worth considering for consultants who want to focus specifically on the sales pipeline side without the WhatsApp integration. It is built around prospecting and deal tracking, intentionally stripping away the complexity of traditional CRM platforms to keep salespeople focused on actions rather than data entry.
2️⃣ If you are a startup:
HubSpot's free CRM remains one of the most complete options at no cost for an early-stage team. It covers contact management, deal pipelines, email sequences, and basic automation, and it scales naturally as the business grows. For startups that haven't standardized on WhatsApp as their primary customer channel, HubSpot provides a broader foundation and doesn't require customers to interact through a specific messaging app. The trade-off is that the platform becomes expensive quickly once you need marketing or sales automation features beyond the free tier. Zoho CRM is worth looking at for teams that want something more affordable than Salesforce but need more depth than Vepaar's automation layer offers. It includes workflow rules, lead scoring, and multi-channel communication tools, with pricing that remains accessible through the growth stages of a startup.
3️⃣ If you are a SMB or mid-sized company:
Zoho One is particularly relevant here, bundling over 40 Zoho applications, including CRM, e-commerce, inventory, accounting, and communication tools, under a single per-user subscription. For a small or mid-sized business that needs more than a WhatsApp-centric workflow, Zoho One's breadth means you rarely need to connect external tools. The complexity is higher and the onboarding takes longer, but the scope of what it covers makes it hard to match at a comparable price. For businesses that run their sales primarily through an online store and use WhatsApp as a secondary channel rather than the primary one, WooCommerce or Shopify handle the e-commerce layer with considerably more depth than Vepaar's built-in store, including more payment gateway options, advanced shipping rules, and a broader ecosystem of plugins and integrations.
Sinon, ces autres logiciels peuvent également être une alternative intéressante à Vepaar.