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SurveySparrow is an online survey creation and management platform that provides tools for designing surveys, collecting feedback and analyzing results in an interactive and engaging way. It enables users to create surveys with an intuitive interface, using customizable templates and a variety of questions to collect accurate data. SurveySparrow also offers features such as mobile surveys, email surveys, and customization options to adapt surveys to a company's brand image.
The platform provides advanced analysis tools to visualize results, generate detailed reports, and gain actionable insights. With its interactive survey creation capabilities and powerful analysis tools, SurveySparrow helps companies better understand their customers' needs and opinions.
Reach more users. Get more responses.
Deliver an omnichannel experience at every touchpoint.
All data in one place:
Shared e-mail:
Personalize and share e-mail surveys and get higher open rates. Customize subject, body and sharing from a personalized e-mail address of your choice. Mark your e-mails White Label and share them.
QR Code:
Share a scannable QR code to gather feedback. Generate the code, share it with respondents, and after scanning respondents can access and participate in the survey.
Web link:
Generate several unique survey links to share surveys. You can track these links uniquely and measure survey performance. Use the custom domain to share surveys in your company's domain and mark it blank.
Integrated sharing:
Integrate surveys to interact with your website visitors and customers in your application. Integrate the survey as a pop-up card, website chatbot or embed it online. Use our mobile SDK to quickly create surveys and collect actionable data.
SMS sharing:
Send surveys as text messages. Personalize the text with a message and test it before sharing. You can connect with your existing service providers to share surveys via SMS.
Social sharing:
Share surveys on your social media accounts like Facebook and Twitter. Configure OG tags and description and make them visually appealing and personalized. Easily collect feedback and understand user behavior.
Offline mode:
Collect data even when there's no Internet, using our offline survey application. Download the application, create an offline survey, activate the kiosk mode and set off for your remote data collection.
SurveySparrow stands out in the world of survey tools thanks to its conversational approach, which transforms the traditional questionnaire experience. Rather than offering static, tedious forms, this platform relies on interactive interfaces that feel more like natural conversations than rigid interrogations. This philosophy results in significantly higher completion rates and a remarkably smooth user experience.
The platform is designed for both small businesses and large organizations looking to collect qualitative and quantitative data efficiently. SurveySparrow covers the entire survey lifecycle, from creation to multi-channel distribution and analysis of results. Its modern interface and advanced features make it a serious competitor to established solutions on the market.
The tool is particularly well-suited for marketing teams, HR departments, researchers, and any professionals who need to collect regular feedback. Its flexibility allows users to create everything from customer satisfaction surveys to internal surveys, market research studies, and sophisticated application forms.
This combination of features makes SurveySparrow an ideal solution for companies looking to modernize their approach to surveys while retaining the analytical depth needed for informed decision-making.
SurveySparrow offers a range of plans tailored to different needs, from small teams to large organizations requiring advanced survey and analytics features.
Pricing is based on the number of responses collected per month, with features that expand depending on the plan you choose, allowing you to upgrade gradually as your needs grow.
| Plan | Rates | Included |
|---|---|---|
| Free | Free | 100 responses per month, unlimited surveys, basic templates, simple reports |
| Basic | $19/month | 1,500 responses per month, conditional logic, customization, basic integrations |
| Premium | $39/month | 8,000 responses per month, advanced reports, automation, survey widgets, API |
| Business | $79/month | 25,000 responses per month, custom domain, advanced analytics, priority support |
| Enterprise | Upon request | Unlimited responses, SSO, enhanced security, dedicated account manager |
1️⃣ If you are a freelancer or consultant:
Typeform is likely the best fit for your business. Its intuitive interface lets you quickly create customer satisfaction surveys or exploratory polls without any special technical skills. The conversational format engages your respondents more effectively, which improves your response rates. Google Forms is also a practical solution to get started, especially if you already use the Google Workspace ecosystem. Although less visually sophisticated, it offers the advantage of being completely free and integrating seamlessly with Google Sheets for data analysis. This simplicity saves you time on setup and allows you to focus on your core business. For more specialized user research needs, Hotjar can round out your toolkit by combining surveys with behavioral analytics-particularly useful if you’re helping clients optimize their websites.
2️⃣ If you are a startup:
Airtable, with its form features, can perfectly meet your diverse needs. You can create surveys to validate your product hypotheses while using the same platform to organize your customer data and manage your development. This versatility helps you make the most of your tight budget. Notion also offers an attractive all-in-one approach with its integrated databases and forms, which is particularly well-suited if you’re looking to centralize documentation, product roadmaps, and user feedback. For a more specialized approach to validating ideas, UserVoice excels at collecting structured product feedback and allows you to involve your community of early adopters in your development decisions. These solutions grow with you and adapt to your rapidly changing needs-an essential factor when you pivot or develop new features quickly.
3️⃣ If you are a small business or an SME:
Microsoft Forms is the natural choice if you’re already using the Microsoft 365 ecosystem. Native integration with Excel, Teams, and SharePoint makes it easy to collaborate across departments and analyze results. Your teams can contribute to surveys without additional training. Zoho Survey is a cost-effective alternative, particularly relevant if you use other Zoho solutions for your CRM or accounting. This integration allows you to automatically enrich your customer records with responses from satisfaction surveys. For more advanced market research needs, SurveyMonkey remains a solid choice with its industry-specific templates and advanced statistical analysis features. Its reputation reassures your B2B clients when you send them questionnaires, a significant advantage for maintaining your professional image. These solutions also offer French-speaking customer support, an important factor for effectively training your teams.
Otherwise, these other software programs may also be a good alternative to SurveySparrow.