Olark Promo Code

Olark is a live chat platform that enables companies to improve their customer service by offering instant communication with website visitors. It offers features such as live chat, automated responses, and conversation management tools to help teams respond quickly to customer queries. Olark also enables chat widgets to be customized, and CRM and marketing tools to be integrated to centralize customer information.

With its detailed analysis tools, Olark provides insights into customer interactions, helping to improve service quality and engagement. Thanks to its ease of use and comprehensive functionality, Olark helps companies provide effective customer support and boost visitor satisfaction.

Listen. Learn. Improve: Olark's live chat software and customer data tools help you learn from every online interaction.

• Chat in real time:

Engage your customers, answer questions and gather feedback

• Organize customer data:

Store structured notes and chat transcripts in Olark or your CRM

• Apply live chat information:

Use customer feedback to optimize your products and services

Listening to customers online:

• Customized pre-chat forms: start a conversation by gathering context before a chat begins
• Triggered messages: automatically send a suggestion or special offer at the perfect time
• Offline messaging: not free to chat? Let customers leave a message and follow up by e-mail

Learn from live chat data:

Customers are your best teachers. With Olark's features, you'll never miss a lesson:

• Easy access to data: update customer records and track visits and page views, all while chatting.
• Transcript archive: save the full text of each conversation in a searchable database
• Unlimited integrations: send chat data directly to your other sales and support tools

Improve sales and support: Bring your business vision to life - we'll give you the data you need:

• Real-time dashboards: get up-to-date reports on chat metrics and customer feedback

• E-mail reports: receive daily, weekly or monthly data summaries in your inbox

• Google Analytics integration: add Olark events for a richer view of your conversion funnel