Userback is a visual feedback & bug reporting tool for websites. It is a beautifully simple way to collect visual feedback and bug reports from websites and applications using annotated screenshots and video recordings.
Capture ans collect :
Get visual in-app feedback ‘on the fly’
- Let users submit bug reports, feature requests and general comments without leaving your platform, along with supporting screenshots, notes, videos and session replays.
Asses and prioritize :
Make smarter product decisions with richer insights
- Automatically collect background session and system data and know what features and fixes are most important to your users so you can prioritize the activities that will deliver the greatest value.
Assign and action :
Do it right first time, every time
- Seamlessly integrate user feedback tasks into your existing workflows and give your developers all the detail and information they need to deliver features and fixes faster.
Follow up and close :
Build a greater sense of community
- Use the Feedback Portal to engage users in product roadmaps; votes for features and fixes; task tracking and loop them back in to ensure their feedback has been addressed.