A powerful, all-in-one customer service tool. One compact solution can delight your customers and fuel your sales.
Live Chat
Half of all online customers prefer live chat over any other communication channel.
- Connect Tidio to ALL websites and platforms via dedicated plugins, without coding
- The Tidio live chat widget adjusts to your customers’ screens, so they can write to you on mobile and tablet
- Our live chat widget is customizable: you can change its placement and color, so it fits with your website aesthetics
- You can adjust the positioning of the live chat button in a mobile version of the widget
Your virtual AI supporter
Use one of our 20+ templates or easily build your own chatbot flow to automate 40% of your customer service conversations.
- We offer 20+ chatbot templates that will answer questions about orders, shipping, and discounts
- If we don’t have a template that fits your needs, you can build your own conversation scenario without coding, in an
- intuitive drag-and-drop visual editor
- Let chatbots finish conversations and handle simple tasks to decrease your customer support workload
Generate more sales
Did you know that 3M businesses generated 20M leads and $400M in sales after they started using our chatbots?
- Stop 60% of your clients from abandoning their carts by offering a discount
- Automatically qualify leads and reach out to them at the right time
- Easily gather your visitors’ emails and phone numbers
Answer any channel from one place
As many as 75% of online customers said they expect help within five minutes. Connect all your channels to Tidio and answer your customers in an instant!
- Integrate your live chat, email inbox, Messenger, and Instagram into one multichannel communicator
- Talk to your customers on all devices: desktop, mobile, and tablet
- Never lose a potential customer because they contacted you on a channel you rarely use
Empower your customer support team
Customer support automation saves businesses approximately $8 billion annually.
- Answer the most important queries right away thanks to views with assigned and unassigned messages
- Monitor the performance of your operators thanks to advanced analytics
- Answer repetitive questions faster with quick reply templates
