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-30% en plus sur l'abo.









Goodcall is an AI-powered platform that automates customer and candidate outreach via phone calls. It combines intelligent voice bots with human-like conversation capabilities to improve customer engagement, drive sales, and streamline recruitment efforts. The platform helps businesses save time and improve efficiency by automating key processes in both customer service and recruitment.
Goodcall can handle outbound and inbound calls, qualify leads, schedule appointments, and follow up with prospects or candidates, providing businesses with more control and efficiency in communication.
Here are key features of Goodcall:
GoodCall automates phone conversations with customers, helping businesses to efficiently handle sales, inquiries, and support calls without needing manual intervention.
Automates candidate outreach for recruitment processes, such as interview scheduling, reminders, and follow-up calls, reducing the workload for HR teams.
Automatically qualifies leads by asking relevant questions and scheduling appointments or interviews without requiring a human agent.
Directs calls to the right department or team member based on predefined criteria, ensuring that customers or candidates are connected with the appropriate person every time.
Customizable call scripts and conversations that allow for a personalized experience, making the interaction feel more human-like while maintaining efficiency.
Operates around the clock, ensuring businesses can handle calls at any time, improving accessibility and responsiveness for customers and candidates.
Provides insights into call performance, customer and candidate behavior, and campaign effectiveness, allowing businesses to track results and optimize strategies.
Integrates with existing CRM systems, ensuring that customer and candidate data is automatically updated and tracked during each call, improving accuracy and record-keeping.
Helps businesses save on operational costs by reducing the need for large customer service teams and HR departments, all while increasing scalability and efficiency.
Engages prospects and candidates at various stages of the journey, from initial contact to post-interview follow-up, increasing conversion rates and maintaining engagement.
Goodcall represents a revolutionary approach to business phone management that transforms how companies handle their customer communications. Built with artificial intelligence at its core, this platform delivers an intelligent call answering solution that never sleeps, never takes breaks, and maintains consistent professionalism across every interaction. Unlike traditional answering services that rely on human operators with limited availability, Goodcall provides 24/7 automated customer service that adapts to your business needs while maintaining the personal touch customers expect.
The platform stands out in the crowded field of communication tools by offering seamless integration with existing business systems and providing detailed analytics that help businesses understand their customer interactions better. What makes Goodcall particularly compelling is its ability to learn from each conversation, continuously improving its responses and becoming more aligned with your brand voice over time. This isn't just another voicemail system or basic auto-attendant; it's a comprehensive communication solution that handles complex customer inquiries, schedules appointments, and even processes basic transactions.
For businesses struggling with missed calls, inconsistent customer service, or the high costs of maintaining a full-time receptionist, Goodcall offers a scalable alternative that grows with your business. The platform's sophisticated natural language processing ensures that customers feel heard and understood, while the backend analytics provide business owners with valuable insights into customer behavior and preferences.
The combination of these features creates a comprehensive communication ecosystem that handles the majority of routine customer interactions while ensuring that complex issues are properly escalated to human staff when necessary. This balanced approach maximizes efficiency without sacrificing the personal touch that builds lasting customer relationships.
Goodcall offers a simple pricing grid with three main plans tailored to different business needs. Each plan includes specific features to automate your phone reception and improve the customer experience.
Rates are calculated per phone number and billed monthly, with the option to test the service for free for 14 days.
| Plan | Price | Included |
|---|---|---|
| Starter | $49/month | 24/7 AI assistant, automatic replies, call forwarding, voice transcription |
| Professional | $99/month | All Starter features + advanced customization, CRM integrations, detailed reporting |
| Enterprise | Custom quote | Tailored solution, priority support, custom integrations, unlimited call volume |
1️⃣ If you are a freelancer or consultant:
For freelancers looking to automate their client calls without a major investment, OpenPhone represents an excellent alternative with its conversational AI features and accessible pricing. You benefit from an automatic transcription system and call summaries that save you valuable time in client follow-ups. Dialpad Ai is also a relevant choice thanks to its real-time conversation analysis capabilities and native integration with popular CRM tools. This solution allows you to automatically capture customer insights during your sales calls. For those who prioritize simplicity, Aircall offers an intuitive interface with basic but effective automation features, perfect for starting out in phone automation without excessive technical complexity.
2️⃣ If you are a startup:
Rapidly growing startups will find Conversica to be a conversational AI solution particularly suited to their large-scale lead qualification needs. This platform excels in automating sales follow-ups and can manage hundreds of prospect conversations simultaneously. Chorus.ai (now ZoomInfo) represents a strategic investment for expanding sales teams, offering in-depth sales call analysis and AI-based improvement recommendations. For tighter budgets, Otter.ai combined with a traditional phone system can provide transcription and analysis capabilities at a fraction of the cost, while allowing for a progressive upgrade to more sophisticated solutions.
3️⃣ If you are a VSB or SME:
Established VSBs and SMEs will benefit greatly from RingCentral MVP, which combines traditional telephony and AI features in a unified solution, particularly suited for distributed teams. This platform offers sophisticated call analytics without requiring in-depth technical training. Freshcaller is an economical alternative with progressive automation capabilities, allowing for the gradual implementation of AI features as needs evolve. For companies looking for a complete solution, HubSpot Sales Hub integrates automated calling features into a full CRM ecosystem, facilitating global customer relationship management while maintaining the personalized approach essential for SMEs to keep their competitive edge against larger corporations.
Sinon, ces autres logiciels peuvent également être une alternative intéressante à Goodcall.